Stolen/lost card
- Last updated on August 19, 2024 at 12:36 PM
If your card got stolen or you lost it, you have the option to report this on the app and reissue* a new card.
To do this, go to the Cards tab
Select the card that you wish to report - virtual or physical - by swiping
Scroll down and tap on Block card
Here you can choose the reason for blocking your card
Remember that once the card is blocked it cannot be reactivated again. A new card will be issued right away.
*Remember that reissuing a physical card has a cost of 99kr.