Who can use ViaBill?
- Last updated on August 16, 2024 at 12:31 PM
To be able to use ViaBill, you must meet the following criteria:
- You are over 18 years old.
- You must have a valid email address.
- You must have a valid, verifiable Danish mobile phone number.
- You must have a Danish address (you must not have address protection) and a CPR number.
- You must have a Danish payment card (Mastercard or Visa) with enough funds to withdraw your first installment at the moment of your purchase.
- You must be credit-approved in connection with the creation of the account.
Why was I not approved?
There may be several different reasons why you are not approved. These are the typical causes:
- You have a secret address or name protection.
- You are underage.
- Your phone number, e-mail, and/or payment information are already in use in another ViaBill account.
- You do not have enough funds on your card for us to withdraw the first payment in connection with a purchase.
- You have not been approved for credit with us. Among other things, we carry out our creditworthiness assessment through Monthio.
If you are experiencing problems, DO NOT leave a comment here. Please contact customer service at support@viabill.com