Who can use ViaBill?

  • Last updated on August 16, 2024 at 12:31 PM

To be able to use ViaBill, you must meet the following criteria:

  • You are over 18 years old.
  • You must have a valid email address.
  • You must have a valid, verifiable Danish mobile phone number.
  • You must have a Danish address (you must not have address protection) and a CPR number.
  • You must have a Danish payment card (Mastercard or Visa) with enough funds to withdraw your first installment at the moment of your purchase.
  • You must be credit-approved in connection with the creation of the account.

Why was I not approved?

There may be several different reasons why you are not approved. These are the typical causes:

  • You have a secret address or name protection.
  • You are underage.
  • Your phone number, e-mail, and/or payment information are already in use in another ViaBill account.
  • You do not have enough funds on your card for us to withdraw the first payment in connection with a purchase.
  • You have not been approved for credit with us. Among other things, we carry out our creditworthiness assessment through Monthio.

If you are experiencing problems, DO NOT leave a comment here. Please contact customer service at support@viabill.com

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