Contact ViaBill

  • Last updated on November 14, 2024 at 7:53 AM

You can see all our help articles in English by changing the language on the top right

You can find answers to the most frequently asked questions on our Support page, or you can contact us via chat and get a live answer during our opening hours.

These are our Top 10 most frequently asked questions:

  1. Change phone number
  2. ViaBill Mastercard
  3. My purchase didn't go through
  4. Add a payment card
  5. Monthly installment and account fee
  6. Refunds
  7. ViaBill App - Order your Mastercard and add it to your wallet
  8. Monthly payment failed/Fees
  9. Forgot password
  10. Manual payment

Haven't found an answer to your question? Contact us.

Our opening hours:

Chat, Messenger & Email

Monday to Friday, from 8 to 15

Telephone

Monday to Friday, from 8 to 12

Chat with us:

Click the icon that says "Help Center" on the right side of the page, then click "Chat with us"

Email us:
support@viabill.com

Call us:
+45 88 826 826

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